Terms and conditions & Privacy notice

Terms and conditions

In general
Michael Rhebergen photography is an independent photographer and publisher who operates his website. This document governs your relationship with Michael Rhebergen photography. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”).

Our registered business address is Zutphenseweg 6, 7418 AJ in Deventer, The Netherlands. KVK – 57279888. Our NL VAT number is NL001667350B17. We do not maintain a publicly accessible studio or business premises, the office is reachable only by appointment.

Our commitment
We are committed to respecting and maintaining your trust and confidence at all times. We value our customers and every visitor to this website. It is also important to us to build a mutually fruitful relationship with you – for as long as you have an interest in our publications and general activities. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time.

Shop Ordering
Upon the customer confirming its purchase order, the customer agrees to purchase the products in the customer’s “shopping cart” for their price including tax and any postage and handling charges as applicable. Michael Rhebergen photography will send the products to the customer within three working days after it receives payment for the products.

Damaged products
If the customer receives a damaged product from Michael Rhebergen photography, the customer must return the product to Michael Rhebergen photography within 28 days of receiving the product. If the product is damaged, Michael Rhebergen photography will in its discretion, either replace the product or provide a refund of the price of the defective product to the customer. Michael Rhebergen photography will not accept any liability for any defective products, which the customer does not return in accordance with clause unless written, agreed between Michael Rhebergen photography and customer. In no case shall the maximum liability of Michael Rhebergen photography exceed the price of the product in respect of which a claim is made.

Order Cancellation
A customer may cancel an order between placing the order and up to 7 days after receipt of the goods. If the cancellation happens after the goods have been dispatched then a refund will be made upon receipt of the goods back at Michael Rhebergen photography. The cost of returning the goods to Michael Rhebergen photography will be the responsibility of the customer.

Returns Procedure
All returns should be securely wrapped and sent, with the original packing slip and reason for the return, to the following address: Michael Rhebergen photography, Zutphenseweg 6, 7418 AJ in Deventer, The Netherlands.

Products sent to incorrect address
If the customer does not receive products it has purchased within 40 days of the date of purchase Michael Rhebergen photography shall not be liable to the customer for those products unless the customer notifies Michael Rhebergen photography within 40 days of the date of purchase. If a customer does not receive a product because it was sent by Michael Rhebergen photography to an incorrect address due to an error by Michael Rhebergen photography then Michael Rhebergen photography shall be responsible for the resending or replacement of the product or refunding of the price of the product. If a product is not received by the customer because the customer provided an incorrect or insufficient address, then (a) if the product is returned to sender, Michael Rhebergen photography will resend the product to the customer provided that the customer first pays the cost of postage and handling for resending; or (b) if the product is not returned to sender, then Michael Rhebergen photography shall have no further responsibility.

The customer agrees not to hold Michael Rhebergen photography liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame. Variation www.michaelrhebergen.com/shop shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

All copyrights belong to Michael Rhebergen at all times.

Privacy notice

Personal information
During the checkout process we collect your name, billing address, shipping address and email address for the pupose of fulfilling your order and communicating with you.

We do not send postal mailings, other than for the purpose of fullfulling your order.

For taks purposes we store the above personal information for our invoices, for as long it’s practically required to do so.

Financial information
We do not collect or store any of your personal financial information. Payments are securely handled by an integrated third-party processor.

Cookies collect anonymous details about your interaction with our website and help you navigate more efficiently. For example it allows you to store an item in your cart while continuing to browse our site before checking out. Our site only uses cookies for the functionality of the website.

If you opt-in to receive our occasional newsletter, we collect your emailaddress. We use it tos end you news about our publications, to offer special discounts and to inform you about upcoming events. We use a third-party application – currently Mailchimp – to deliver our newsletter. You can opt out of receiving our mail with emmediate effect at any time by clicking ‘Unsibscribe’ at the bottom of any of our mails or by sending a request to info@michaelrhebergen.com.

Your rights and access to your information
You have the right to request a copy of the information that we hold about you. If you would like to request a copy of this information, please email us at info@michaelrhebergen.com, or write to us at:
Michael Rhebergen Photography
Zutphenseweg 6
7418 AJ Deventer
The Netherlands

Changes privacy policy
This privacy notice is kept under regular review and is updated as necessary on this page.